1. Data Controller

The data controller responsible for processing personal data collected through this website is:

• Name: serpixel
• Location: Catalonia, Spain
• Email: serpixel@serpixel.com
• Website: https://serpixel.com

2. What Data We Collect

Through the contact form on this website, we may collect the following personal data:

• Full name
• Email address
• Phone number (optional)
• Company name (optional)
• Message or enquiry

We may also automatically collect browsing data (IP address, browser type, pages visited, time spent) through analytics cookies, always with the user's prior consent.

3. Purpose of Data Processing

Personal data is processed for the following purposes:

• Responding to enquiries and information requests submitted through the contact form.
• Sending information about serpixel's services when requested by the user.
• Managing the commercial relationship with current or potential clients.
• Analysing website usage to improve content and user experience (using anonymised data).

4. Legal Basis for Processing

The processing of personal data is based on:

• Consent of the data subject (Article 6.1.a GDPR): when the user submits the contact form or accepts analytics cookies.
• Legitimate interest (Article 6.1.f GDPR): to respond to commercial enquiries and manage client relationships.
• Performance of a contract (Article 6.1.b GDPR): when data is necessary to provide contracted services.

5. Data Retention

Personal data will be retained for as long as necessary to fulfil the purpose for which it was collected:

• Enquiries and requests: maximum 2 years from the last contact, unless it becomes a contractual relationship.
• Client data: for the duration of the contractual relationship and subsequently for legally required retention periods (up to 6 years under Spanish commercial law).
• Analytics data: according to the cookie duration (see our Cookie Policy).

6. Data Subject Rights

In accordance with the General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD), users have the right to:

• Access: know what personal data we hold about you.
• Rectification: request the correction of inaccurate or incomplete data.
• Erasure: request the deletion of personal data.
• Portability: receive data in a structured, commonly used format.
• Objection: object to the processing of data in certain circumstances.
• Restriction: request the restriction of data processing.

To exercise any of these rights, please send an email to serpixel@serpixel.com stating which right you wish to exercise and including a copy of your ID or equivalent identification document.

If you believe your rights have not been properly addressed, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).

7. Third-Party Recipients

Personal data may be shared with the following third parties, solely for the stated purposes:

Provider	Service	Location
Vercel Inc.	Web hosting	USA (Standard Contractual Clauses)
Formspree	Contact form processing	USA (Standard Contractual Clauses)
Google LLC	Google Analytics (web analytics)	USA (Standard Contractual Clauses)

No international data transfers will be made outside the scenarios described above, and in all cases we ensure that providers comply with adequate data protection safeguards.

8. Security Measures

serpixel implements appropriate technical and organisational measures to ensure the security of personal data and prevent its alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the data and the risks to which it is exposed.

9. Cookies

This website uses cookies. For detailed information about the cookies we use, their purposes and how to manage them, please see our Cookie Policy.

10. Changes

serpixel reserves the right to modify this Privacy Policy at any time. Any changes will be published on this page with the updated date.

11. Contact

For any queries related to the processing of your personal data, please contact us at serpixel@serpixel.com.